Data center and network infrastructure
The Data Center facility contains everything needed to ensure
your mission-critical Internet operation is functioning at the highest performance
levels. A full list of features/services in the USage in the Network Operations Center
is found below. For more information, please contact us.
Location
The data center is located in Charlotte, North Carolina. The eastern location of the datacenter is a best choice for an Internet connection
point as it provides direct links to Europe as well as a lightning fast connection
to all major hubs in the US. The ping time to LA hubs is less than 50ms, to London,
UK, is less than 80ms.
Connectivity
The network is connected via 10-Gigabit Ethernet Wavelength handoff(s) on redundant/dual-path
DWDM fiber-optic transport connections to XO™ Communications and Zayo™ Bandwidth.
Verizon™ (Formerly Bell Atlantic PA) and Frontier™ Communications (Formerly Commonwealth
Telephone - CTSI), fiber is also available in the facility. Transit is provided via multiple 10-Gigabit/Gigabit Ethernet transit circuits from
Telia™ (http://www.teliasoneraic.com), Cogent™ Communications (http://www.cogentco.com),
BTN™/PCCW™ (http://www.btnaccess.com), XO™ Communications (http://www.xo.com), Hurricane
Electric™ (http://www.he.net), & Deutsche Telekom™ (http://www.deutschetelekom-icss.com).
Failsafe Power Supply
Our Network Operations Center currently has 1200amps 480V & 800amps 208V 3-Phase
power currently available from PP&L™ (Pennsylvania Power & Electric). The facility
is currently backed up and protected by multiple 275KVA and 160KVA Powerware™ 9315/9395
facility-wide UPS (Uninterruptible Power Supply) systems, which feed PDI™, MGE™,
& Liebert™ PDU (Power Distribution Unit) systems. In a very rare case of utility
outage, our Cummins™ 250KW & Detroit Diesel™ 580KW & 675KW diesel generators start
automatically, taking over for the UPS systems and supplying all necessary power
for the facility. The generators interface to the power grids tthrough Asco™ 7000 &
RussElectric™ RTBD automatic transfer panels. With multiple fuel tanks on-site,
the generators are capable of running without refueling for approximately 48 hours.
Environment
Precision-controlled raised floor air conditioning systems protect and cool mission-critical
servers and equipment in the Network Operations Center. The facility is controlled
by multiple 30-Ton APC™/Airflow™, 20-Ton Liebert™, & 20-Ton Data Aire™ dual-compressor
redundant systems. These systems provide a virtually dust-free and particle-free
computing environment, with temperature, humidity, and air-quality regulation.
Security
Restricted access to the Network Operations Center is monitored by qualified personnel
24 hours a day, every day. Visitors and clientele are only allowed on-site if escorted
by Network Operations Center staff. The entire Network Operations Center is monitored,
ensuring prompt response and thorough coverage to fire or security alarms. We supply
all our Network Operations Center customers with advanced firewall, encryption,
intrusion detection and other security measures.
Hardware
The Network Operations Center utilizes ONLY top name brand hardware. The network
is centered on Cisco™ 6500-series border/core routers and 4900M switches, connecting
via Gigabit Ethernet (1000mbps) to the Cisco™ 6500-series aggregation switches.
Hewlett Packard™ Procurve™ & Extreme™ Summit™ 24/48/4 managed distribution switches
comprise the power and stability of the internal network, operating at 10/100/1000
mbps switched ethernet speeds. The network is protected from Distributed Denial
of Service (DDOS) attacks via Cisco Guard™ protection systems. Hardware utilized
in the facility is comprised of name brands, including the following: Intel™, Asus™,
Supermicro™, AMD™, Adaptec™, Cisco™, Kingston™, Micron™, Crucial™, 3Ware™, Maxtor™,
Abit™, Western-Digital™, Seagate™, Hitachi™, Dell™, Realtek™, & Belkin™, APC™, Tripp-Lite™,
Powerware™, & Liebert™. Facility monitoring is provided by a Geovision™ Digital
Video System over Sony™ & Panasonic™ CCTV cameras.